Prior to Concepcion Hernandez opening her business, she had always had a business even when she lived in Mexico and dedicated herself to providing cleaning services. Therefore, when Hernandez moved to the United States, she immediately wanted to start her own business. However, since she was not accustomed to speaking English, it limited her ability to communicate with her clients. When Hernandez began working with EGBI, she began taking courses that gave her a broader vision about the business world, which also gave her an idea for a business plan. Now, her business has grown into one that gives personalized services that range from cleaning glass to landscaping.