COVID-19

EGBI staff is available to assist business owners navigate through this crisis remotely. Please do not hesitate to contact us directly (our emails below our names) or by calling 512-790-3594.

We will continue to update this resource page as needed.

Watch Business Priorities in Times of Disaster HERE.

Updates from CITY OF AUSTIN

City of Austin COVID-19 resource

Governor’s Report to Open Texas

View the Report and Checklist .

U.S. Small Business Administration Assistance & Guidance


The resources factsheet summarizes the newly available resources.

SBA Economic Injury Disaster Loan (EIDL) small business owners are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available within three days of a successful application, and this loan advance will not have to be repaid.

 Paycheck Protection Program -Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.

Under this program:

  • Eligible recipients may qualify for a loan up to $10 million determined by 8 weeks of prior average payroll plus an additional 25% of that amount.
  • Loan payments will be deferred for six months.
  • If you maintain your workforce, SBA will forgive the portion of the loan proceeds that are used to cover the first 8 weeks of payroll and certain other expenses following loan origination.

Click HERE to find participating lenders in your area.

Paycheck Protection Program forgiveness guidelines and application.

QuickBooks created Intuit Aid Assist, a free website with an interactive tool to help you evaluate whether you or your clients may be eligible for federal relief loans.

SBA Express Bridge Loans

Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster Loan. If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan.
Payroll Tax Credit-A payroll tax credit for wages paid by businesses that fully or partially close due to COVID-19. The deadlines to FILE and PAY federal income taxes are extended to July 15, 2020. To find out more information, visit the IRS Website.

Other Money resources

Austin Economic Injury Bridge Loan Program– The federally backed loans of up to $35,000 offered by the City of Austin would provide working capital and could help sustain many local businesses until they receive their U.S. Small Business Administration loans. City of Austin is still working to pass the program.  

Business Expansion Incentives– Local business hiring targeted groups.

Family Business Loan Program– Low interest, flexible repayment, 10% equity provided by public-private partnership between the City of Austin, HUD, and participating private lenders.

LiftFund provides credit and services to small businesses and entrepreneurs who do not have access to loans from commercial sources.

Round Rock Cares fund a charitable fund to support local businesses during the COVID-19 pandemic, was established with a combined $100,000 in donations from the city of Round Rock, the Round Rock Chamber, the Greater Round Rock Area Community Foundation and Dell Technologies. 

Veteran Business Loan Initiative (scroll down on page) Includes working capital loans provided by public private partnership between the City of Austin in conjunction with the U.S. Department of Housing and Urban Development, to help create or expand a business.

Williamson County has launched Wilco Forward, the County has set aside $25 million for grants to Williamson County small businesses impacted by COVID-19. The maximum amount any business can receive is $30,000. Applications will be accepted starting at 5:30 p.m. on Wednesday, May 6, 2020. The deadline for applications for Phase 1 is June 30, 2020.Grants will be processed and funded in order received until the budgeted funds are exhausted. Both for profit and non-profit businesses headquartered and located in Williamson County with 100 or fewer employees (excluding ineligible entities listed below) are eligible to apply. If you still have questions after reading the information below, please email questions to SmallBusinessApp@wilco.org. The amount a business can receive will be based on the percentage of closure the business experienced during the COVID-19 Stay Home Stay Safe order.
– Business operations completely closed can get 100% of eligible grant
– Business operations partially closed can get 75% of eligible grant
– Business operations that stayed open can get 50% of eligible grant

If your business is not in Austin or Round Rock, please contact your city or local chamber to see what is available in your area.

Artist Relief will distribute $5,000 grants to artists facing dire financial emergencies due to COVID-19; serve as an ongoing informational resource; and co-launch the COVID-19 Impact Survey for Artists and Creative Workers,designed by Americans for the Arts, to better identify and address the needs of artists.

Creatives. Emergency grants for Creatives.

Esusu Rent Relief Fund is designed to provide rent relief to renters adversely impacted by COVID-19.

Food and Beverage Industry Relief Fund– James Beard Foundation will draw support from corporate, foundation, and individual donors to offer micro-grants to restaurants, bars, and other independent businesses in the industry.

Freelancers Relief Fund grants to freelancers experiencing economic hardship or health crisis as a result of COVID-19. Applications for funding will open on April 2, 2020.

Hello Alice‘s Business for All offers up to $200,000 business grants and mentorships from influential leaders like Gwyneth Paltrow and Rebecca Minkoff.  Led by Hello Alice, with the support of Verizon, Silicon Valley Bank, Ebay, and small business owners and advocates across America, Business for All provides $10,000 to $50,000 grants, expert mentorships, a strong community, and a comprehensive suite of small business resources.

Kiva provides up to $15,000 loan at 0% interest for U.S. entrepreneurs. Complete an online application to participate in a community-based lending program.   Black women entrepreneurs, ESSENCE + Pine-Sol want to help take your business to the next level. The $100,000 Legacy Award is accepting video applications through April 15 to help champion Black women and the entrepreneurial spirit.

Opportunity Fund is committed to supporting existing and new small business customers who are financially struggling amidst the COVID-19 outbreak. If you are a small business owner whose business has been impacted, please contact them directly so that they may better serve you.

PayPal Grant for Black owned businesses – $10 million fund for empowerment grants to Black-owned businesses impacted by COVID-19 or civil unrest. These grants will provide direct support to business owners to cover expenses related to stabilizing and reopening their businesses. The fund will be managed in partnership with Association for Enterprise Opportunity, a leading national nonprofit expanding economic opportunity for Black entrepreneurs through its Tapestry Project.

Red Backpack Fund is accepting applications. Majority women-owned businesses and nonprofits with annual revenues less than $5M and with fewer than 50 individuals on staff. Businesses must be in good standing and incorporated as a legal entity, and be able to demonstrate that the COVID-19 pandemic is causing hardship. Between May and September, GlobalGiving, via the Red Backpack Fund, will award at least 1,000 emergency assistance grants to majority women-owned businesses and nonprofits in the U.S. Each grant will be $5,000.

Save Small Business Grant Fund in a collective effort to provide $5,000 grants to as many small employers in economically vulnerable communities. The U.S. Chamber of Commerce Foundation, in partnership with Vistaprint and a coalition of supporting companies, launched this funded by contributions from corporate and philanthropic partners. The application only takes about 10 minutes to complete; use your business’s W-9 form to apply. Grants will be awarded on a weekly basis and you only need to apply one time to be eligible for funding.  You are eligible if you are a business that has between three and 20 employees. 

Small Business Relief Fund– A program supported by GoFundMe, Yelp, and Intuit QuickBooks.

Texas Restaurant Relief Fund– $5,000 for businesses that qualify. This fund will open on April 25th.

Money DECISION Guides

FDIC’s Money Smart materials are available from any computer or tablet. Money Smart Computer-Based Instruction covers topics such as the basics of borrowing money wisely, using a spending plan to achieve financial goals, and how to use banking products effectively. The course includes self-paced modules that you can work on whenever you have time.

The Prioritizing Bills Tool – For expenses like utilities, phone and internet, mortgages, or insurance, providers in some areas are offering flexibilities to customers facing financial strain. Check with your service providers or dial 211 or 311 for special resources available to you.

Guide to coronavirus mortgage relief options – If you can’t make your mortgage payments because of the coronavirus, start by understanding your options and reaching out for help.

The Funding Finder is a tool for small business owners and entrepreneurs seeking COVID-19 relief programs. Users simply enter their business zip code to receive a curated results list of local and nationwide relief programs they can take advantage of right now.

Free Online Tax Prep– Foundation Communities (FC) stopped providing in-person tax preparation last month due to COVID-19, but have teamed up with GetYourRefund to launch free online tax prep for anyone who needs it. FC team of IRS-certified tax preparers is ready to help you prepare your return and claim your stimulus payment. To learn more, visit ProsperTaxHelp.orgTo get started, go to https://www.getyourrefund.org/?s=FC.

If you already filed your 2018 or 2019 tax return and haven’t gotten your stimulus check yet, the IRS just launched this online tool to check the status of your stimulus payment and update your banking information if needed. If you haven’t yet filed your 2018 or 2019 tax return, the fastest way to get your stimulus payment is to file your taxes ASAP. Our team of IRS-certified tax preparers can help, just click here to get started. If you don’t have a requirement to file your taxes, the IRS just launched this online tool for getting your stimulus check. If you receive SSDI or SSI, the IRS has said that they will automatically deposit your stimulus payment.

All of FC’ Prosper Center services (including health insurance enrollmentfinancial coaching, and college coaching) are available virtually until we can re-open in-person services. Please call their Client Support Specialists at 737-717-4000 if you have any questions or would like to be connected to resources.

Texas Comptroller –Comptroller’s Office is offering assistance to those businesses that are struggling to pay the full amount of sales taxes they collected in February. For businesses that find themselves in this situation, the agency is offering assistance in the form of short-term payment agreements and, in most instances, waivers of penalties and interest. Contact Enforcement Hotline at 800-252-8880 to learn about your options for remaining in compliance and avoiding interest and late fees on taxes due. Online tools, tutorials and other resources for tax services and establish 24/7 account access .

Marketing programs

Facebook Small Business Grants Program offering $100 million in cash grants and ad credits to help during this challenging time for up to 30,000 eligible small businesses in over 30 countries where Facebook operates. 

Google committing to donate more than $800 million to support businesses, organizations and healthcare workers as part of its corona virus response — most of it in the form of free advertising. Another $340 million in Google ad credits will be available to small and mediumsized businesses whose accounts have been active over the past year with an additional $20 million earmarked for announcements on relief funds and support for small businesses.

Yelp announced $25 million in relief in the form of waived advertising fees, free advertising, and products and services

Other resources for Small Businesses

Legal Assistance with Texas RioGrande Legal Aid is available to assist if you have any business legal needs via online conferencing. This includes reviewing insurance policies and contracts for “act of god” clauses or other issues that are arising due to these unprecedented times. Other issues may be cybersecurity, as business increasingly need to be moving online; insurance issues, contract issues, commercial leases, and workplace issues for businesses that have employees.  If interested in taking advantage of these services, contact Andrea Beleno Harrington aharrington@trla.org for applications to see if you qualify to proceed. Andrea will contact you to schedule an appointment for a virtual session, with or without video, whichever works best for you.   If filling out the application, you may take a picture and email it to Andrea directly or send it to her email as a pdf. Scanbot is a free android scanning app that may be used as well.   Application to send to Andrea in English and Spanish.

Construction project guideline on whether job is essential during this time.

Disinfectants for Use Against SARS-CoV-2 , the novel coronavirus that causes the disease COVID-19 provided by Environmental Protection Agency (EPA)- List HERE. Disinfecting your home instructions by Centers for Disease Control and Prevention.

Guidance for Employers to plan and respond to COVID-19 by US Chamber.

Interim Guidance for Businesses and Employers plan, prepare and respond.

Internet Access – Austin Free-Net, to continue operating two Computer Technology Access Labs to address the needs of residents who lack home access. These labs are located at the DeWitty Center (2209 Rosewood Ave) and the Austin Resource Center for the Homeless (ARCH) (500 East Seventh St). Learn more by visiting https://austinfree.net/. Local Internet providers are also pledging to keep Americans connected via Broadband and telephone services through this trying time. AT&T, Charter, Google Fiber, and Grande Communications have all pledged to participate in the national Keep Americans Connected effort led by Federal Communications Commission Chairman Ajit Pai. To enroll call 1-844-488-8395.

Marketplace Health Insurance team of health insurance experts is available by phone to help you enroll in health insurance and use your insurance to access care is available here or email enroll@foundcom.org . Call 512-381-4520 .

Nonprofit Resources for working remotely. List HERE.

Beware of scams related to the coronavirus – Recognize and prevent fraud and scams during the coronavirus pandemic.

Restaurant Hotline for Austin to stay up to date with the changing regulations.

Telecommuting resources. List of a couple of options to communicate remotely or share information with your team.

Texas Restaurant Association – Visit their page dedicated to coronavirus guidance resources.

Downloadable Frequently Asked Questions for Texas Employers HERE.

Disaster Unemployment Assistance (DUA) provides unemployment benefits for individuals who lost their jobs or self-employment or who are no longer working as a direct result of a major disaster for which a disaster assistance period is declared, and who applied but are not eligible for regular unemployment benefits. See the Eligibility section for details in English and in Spanish.

Workforce Solutions Capital Area is maintaining resources for immediate hiring support offered to businesses and workers.

The Families First Act requires employers (500 or fewer employees) to provide medical and emergency leave .

General Services

Austin 2-1-1 is a free social service hotline available 24 hours a day.

Austin 3-1-1 is a resource to help answer all general questions for more assistance. 

Aunt Bertha is a website that matches qualified individuals with food, housing, transit, health/medical, education, and legal help.

Find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic by zip code online HERE.

Housing Authority: call  your property management office and explain that you have no income to pay rent this month. Here’s the list of property offices.

COVID-19: Austin Information and Resources -English Version (Office of Austin City Council Member Greg Casar) 

COVID-19: Información y Recursos de Austin –Spanish Version (Office of Austin City Council Member Greg Casar) 

Healthcare Resources


CDC: https://www.cdc.gov/coronavirus/2019-nCoV/index.html 

Resources to manage stress and anxiety by the CDC.

Texas HHSC: https://www.dshs.state.tx.us/coronavirus/

Ascension Seton is offering online urgent through their website and mobile app. Use the code HOME for a $20 cost per visit for the month of March. No insurance required. Ascension Online Care: https://choose.ascension.org/onlinecare

COVID Testing Resources:

  • Austin Regional Clinic is testing high-risk patients with fever, dry cough, fatigue, shortness of breath, and travel from the Level 3 zones or exposure to a positive COVID-19 patient. Patients must call or book an appointment online.
  • Baylor Scott & White has built a questionnaire available through their app or online for those who have questions or concerns about COVID-19. Take the online questionnaire here. More information and links to telehealth screening are available here: https://www.bswhealth.com/Pages/coronavirus-information.aspx or text BETTER to 88408 to install the app on your mobile device.
  • Cage Free Care is available every day 24/7 and is a coronavirus testing site: https://cagefreecare.com/ or 512-851-1018
  • CommUnity Care is testing uninsured or current CommUnity Care patients with fever higher than 100.4, dry cough, fatigue, shortness of breath, and who have been in contact with a positive COVID-19 patient. Those exhibiting symptoms should call the Community Care COVID-19 Hotline at 512-978-8775 (Monday-Friday from 8am-5pm) to receive guidance before arriving at a facility.
  • University of Texas Health in Austin (UTHA), Dell Medical Center’s Clinic downtown. Drive through testing is available, but patients must be high-risk individuals referred by Austin Public Health and Ascension Seton