COVID-19

EGBI staff is available to assist business owners navigate through this crisis remotely. Please do not hesitate to contact us directly (our emails below our names) or by calling 512-790-3594.

We will continue to update this resource page as needed.

Updates from CITY OF AUSTIN

City of Austin COVID-19 resource

U.S. Small Business Administration Assistance & Guidance


The resources factsheet summarizes the newly available resources.

SBA Economic Injury Disaster Loan (EIDL) small business owners are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available within three days of a successful application, and this loan advance will not have to be repaid.

 Paycheck Protection Program -Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.

Under this program:

  • Eligible recipients may qualify for a loan up to $10 million determined by 8 weeks of prior average payroll plus an additional 25% of that amount.
  • Loan payments will be deferred for six months.
  • If you maintain your workforce, SBA will forgive the portion of the loan proceeds that are used to cover the first 8 weeks of payroll and certain other expenses following loan origination.

Click HERE to find participating lenders in your area.

SBA Express Bridge Loans

Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster Loan. If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan.
Payroll Tax Credit-A payroll tax credit for wages paid by businesses that fully or partially close due to COVID-19. The deadlines to FILE and PAY federal income taxes are extended to July 15, 2020. To find out more information, visit the IRS Website.

Other Money resources

Austin Economic Injury Bridge Loan Program– The federally backed loans of up to $35,000 offered by the City of Austin would provide working capital and could help sustain many local businesses until they receive their U.S. Small Business Administration loans. City of Austin is still working to pass the program.  

LiftFund provides credit and services to small businesses and entrepreneurs who do not have access to loans from commercial sources.

PeopleFund Bridge Loan Program is live and open for applications . Loan amount is based on credit score. A borrower can qualify for up to $25K with a 600 credit score and clean credit report. A borrower can qualify for up to $60K with a 650 credit score and clean credit report. This is a bridge loan intended for the immediate need of working capital to businesses directly impacted by COVID-19. As such, we are requiring proof that a borrower has applied for EIDL or PPP. Loan Terms: Zero interest rate no payments for the first 6 months; fully amortized over 60 months. Loans may carry annual interest rate based upon PeopleFund rate at the end of the 6 month period.

Round Rock Cares fund a charitable fund to support local businesses during the COVID-19 pandemic, was established with a combined $100,000 in donations from the city of Round Rock, the Round Rock Chamber, the Greater Round Rock Area Community Foundation and Dell Technologies. 

If your business is not in Austin or Round Rock, please contact your city or local chamber to see what is available in your area.

AssistHer Grant The purpose of this $10,000 grant is to help sustain your business while you are under economic hardship due to COVID-19. The funds can be used for technology upgrades or other items needed to change or adapt your business model. Operating expenses (excluding payment of sales tax, payroll, purchase of food for consumption, penalties and fees, and charitable donations).

Bumble  is offering up to $5,000 in monetary support for small businesses affected by COVID-19. Download the @bumble app and use any mode to match with their Bumble Community Grants profile to learn more and apply.

Creatives. Emergency grants for Creatives.

Food and Beverage Industry Relief Fund– James Beard Foundation will draw support from corporate, foundation, and individual donors to offer micro-grants to restaurants, bars, and other independent businesses in the industry.

Freelancers Relief Fund grants to freelancers experiencing economic hardship or health crisis as a result of COVID-19. Applications for funding will open on April 2, 2020.

Hello Alice‘s Business for All offers up to $200,000 business grants and mentorships from influential leaders like Gwyneth Paltrow and Rebecca Minkoff.  Led by Hello Alice, with the support of Verizon, Silicon Valley Bank, Ebay, and small business owners and advocates across America, Business for All provides $10,000 to $50,000 grants, expert mentorships, a strong community, and a comprehensive suite of small business resources.

Kiva provides up to $15,000 loan at 0% interest for U.S. entrepreneurs. Complete an online application to participate in a community-based lending program.   Black women entrepreneurs, ESSENCE + Pine-Sol want to help take your business to the next level. The $100,000 Legacy Award is accepting video applications through April 15 to help champion Black women and the entrepreneurial spirit.

Small Business Relief Fund– A program supported by GoFundMe, Yelp, and Intuit QuickBooks

Verizon has a grant program and are taking applications in waves. Register to be notified for the next round. The funding will go to make grants of up to $10,000, especially to entrepreneurs of color, women-owned businesses and other enterprises in historically under-served places who don’t have access to flexible, affordable capital.

Money DECISION Guides

FDIC’s Money Smart materials are available from any computer or tablet. Money Smart Computer-Based Instruction covers topics such as the basics of borrowing money wisely, using a spending plan to achieve financial goals, and how to use banking products effectively. The course includes self-paced modules that you can work on whenever you have time.

The Prioritizing Bills Tool – For expenses like utilities, phone and internet, mortgages, or insurance, providers in some areas are offering flexibilities to customers facing financial strain. Check with your service providers or dial 211 or 311 for special resources available to you.

Guide to coronavirus mortgage relief options – If you can’t make your mortgage payments because of the coronavirus, start by understanding your options and reaching out for help.

Texas Comptroller –Comptroller’s Office is offering assistance to those businesses that are struggling to pay the full amount of sales taxes they collected in February. For businesses that find themselves in this situation, the agency is offering assistance in the form of short-term payment agreements and, in most instances, waivers of penalties and interest. Contact Enforcement Hotline at 800-252-8880 to learn about your options for remaining in compliance and avoiding interest and late fees on taxes due. Online tools, tutorials and other resources for tax services and establish 24/7 account access .

Marketing programs

Facebook Small Business Grants Program offering $100 million in cash grants and ad credits to help during this challenging time for up to 30,000 eligible small businesses in over 30 countries where Facebook operates. 

Google committing to donate more than $800 million to support businesses, organizations and healthcare workers as part of its corona virus response — most of it in the form of free advertising. Another $340 million in Google ad credits will be available to small and mediumsized businesses whose accounts have been active over the past year with an additional $20 million earmarked for announcements on relief funds and support for small businesses.

Yelp announced $25 million in relief in the form of waived advertising fees, free advertising, and products and services

Other resources for Small Businesses

Legal Assistance with Texas RioGrande Legal Aid is available to assist if you have any business legal needs via online conferencing. This includes reviewing insurance policies and contracts for “act of god” clauses or other issues that are arising due to these unprecedented times. Other issues may be cybersecurity, as business increasingly need to be moving online; insurance issues, contract issues, commercial leases, and workplace issues for businesses that have employees.  If interested in taking advantage of these services, contact Andrea Beleno Harrington aharrington@trla.org for applications to see if you qualify to proceed. Andrea will contact you to schedule an appointment for a virtual session, with or without video, whichever works best for you.   If filling out the application, you may take a picture and email it to Andrea directly or send it to her email as a pdf. Scanbot is a free android scanning app that may be used as well.   Application to send to Andrea in English and Spanish.

Construction project guideline on whether job is essential during this time.

Disinfectants for Use Against SARS-CoV-2 , the novel coronavirus that causes the disease COVID-19 provided by Environmental Protection Agency (EPA)- List HERE. Disinfecting your home instructions by Centers for Disease Control and Prevention.

Guidance for Employers to plan and respond to COVID-19 by US Chamber.

Interim Guidance for Businesses and Employers plan, prepare and respond.

Internet Access – Austin Free-Net, to continue operating two Computer Technology Access Labs to address the needs of residents who lack home access. These labs are located at the DeWitty Center (2209 Rosewood Ave) and the Austin Resource Center for the Homeless (ARCH) (500 East Seventh St). Learn more by visiting https://austinfree.net/. Local Internet providers are also pledging to keep Americans connected via Broadband and telephone services through this trying time. AT&T, Charter, Google Fiber, and Grande Communications have all pledged to participate in the national Keep Americans Connected effort led by Federal Communications Commission Chairman Ajit Pai. To enroll call 1-844-488-8395.

Marketplace Health Insurance team of health insurance experts is available by phone to help you enroll in health insurance and use your insurance to access care is available here or email enroll@foundcom.org . Call 512-381-4520 .

Nonprofit Resources for working remotely. List HERE.

Beware of scams related to the coronavirus – Recognize and prevent fraud and scams during the coronavirus pandemic.

Telecommuting resources. List of a couple of options to communicate remotely or share information with your team.

Texas Restaurant Association – Visit their page dedicated to coronavirus guidance resources.

Downloadable Frequently Asked Questions for Texas Employers HERE.

Disaster Unemployment Assistance (DUA) provides unemployment benefits for individuals who lost their jobs or self-employment or who are no longer working as a direct result of a major disaster for which a disaster assistance period is declared, and who applied but are not eligible for regular unemployment benefits. See the Eligibility section for details in English and in Spanish.

Workforce Solutions Capital Area is maintaining resources for immediate hiring support offered to businesses and workers.

The Families First Act requires employers (500 or fewer employees) to provide medical and emergency leave .

General Services

Austin 2-1-1 is a free social service hotline available 24 hours a day.

Austin 3-1-1 is a resource to help answer all general questions for more assistance. 

Aunt Bertha is a website that matches qualified individuals with food, housing, transit, health/medical, education, and legal help.

Find food assistance, help paying bills, and other free or reduced cost programs that help people affected by the COVID-19 pandemic by zip code online HERE.

Housing Authority: call  your property management office and explain that you have no income to pay rent this month. Here’s the list of property offices.

COVID-19: Austin Information and Resources -English Version (Office of Austin City Council Member Greg Casar) 

COVID-19: Información y Recursos de Austin –Spanish Version (Office of Austin City Council Member Greg Casar) 

Healthcare Resources


CDC: https://www.cdc.gov/coronavirus/2019-nCoV/index.html 

Resources to manage stress and anxiety by the CDC.

Texas HHSC: https://www.dshs.state.tx.us/coronavirus/

Ascension Seton is offering online urgent through their website and mobile app. Use the code HOME for a $20 cost per visit for the month of March. No insurance required. Ascension Online Care: https://choose.ascension.org/onlinecare

COVID Testing Resources:

  • Austin Regional Clinic is testing high-risk patients with fever, dry cough, fatigue, shortness of breath, and travel from the Level 3 zones or exposure to a positive COVID-19 patient. Patients must call or book an appointment online.
  • Baylor Scott & White has built a questionnaire available through their app or online for those who have questions or concerns about COVID-19. Take the online questionnaire here. More information and links to telehealth screening are available here: https://www.bswhealth.com/Pages/coronavirus-information.aspx or text BETTER to 88408 to install the app on your mobile device.
  • Cage Free Care is available every day 24/7 and is a coronavirus testing site: https://cagefreecare.com/ or 512-851-1018
  • CommUnity Care is testing uninsured or current CommUnity Care patients with fever higher than 100.4, dry cough, fatigue, shortness of breath, and who have been in contact with a positive COVID-19 patient. Those exhibiting symptoms should call the Community Care COVID-19 Hotline at 512-978-8775 (Monday-Friday from 8am-5pm) to receive guidance before arriving at a facility.
  • University of Texas Health in Austin (UTHA), Dell Medical Center’s Clinic downtown. Drive through testing is available, but patients must be high-risk individuals referred by Austin Public Health and Ascension Seton