By Nara Lee

Is your business experiencing down time?  How can we make the most of these  unexpected weeks for our small businesses? Change this time into your chance to improve your business productivity through some online activities!  Here are some tips for your work online. 

  • Prepare for incoming questions and requests

People might be facing a lot of unexpected difficulties which could last longer than what we originally anticipating. In this situation, small business owners shouldn’t panic and must prepare for incoming questions and requests from clients. For instance, the owner of a restaurant business adjust his business to now offer delivery services and prepare for cancellation calls.

  • Create and organize your client email list

You probably haven’t had enough time to create and organize your email list because of your busy schedule, but this is a necessity for all business owners. Creating and organizing email list helps you find out whom to send event information for your business marketing. When you’re organizing the list you also need to segment it, consider the type of customers you will communicate to like potential customers and current clients.

  • Make a website or rebuild your business website

After this period, you may not have the time to rebuild your business website. Take this chance to improve it which you’ve been put off for a long time. If you still don’t have your business website, I have some suggestions for website tools. Squarespace, Wix, Bigcommerce, Weebly, and WordPress are well-known website builders and Google my business also offers free website builder for small businesses.

Don’t be frustrated by this global crisis that came from the virus. You can overcome this hard time by improving your online work productivity!