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Tips for ENcouraging Customers to Write REviews

by | Aug 4, 2022 | Business Tips

By Alison Flangel

There are many recommendation sites online that business owners can use to encourage new customers to use their product and services. Once you are registered with some of these sites, here are some tips in encouraging present customers to write reviews.

  • Simply ask! The best and most straight forward way to encourage customers to write reviews is simply by asking them to. More often than one might think, customers will be happy to write about their experience with your business. This could be something such as a link to a review site at the bottom of your emails, or a simple statement said at checkout.
  • Creating a pop-up form on your website is an easy way to encourage customers to leave reviews. If your business has a website, programming can be used to create a pop-up form that appears after customers have made a purchase. Customers are more inclined to write a review directly after they make a purchase, before they leave their computer, which is why pop-up forms are so effective.
  • Automated messages are a good way to remind customers to leave reviews. For example, if your company provides a service, after their appointment is finished customers may receive an automated message (text, email, etc.) that asks them to leave a review. This is a good tactic to engage with customers to assess the quality of your business while the service is still fresh in their minds.
  • Create incentives; if you reward customers with a discount code or free product when they leave a review for your business, they are much more likely to take the time to do so. Consider awarding your customers with a promotion as an incentive for leaving reviews.

Top 5 Reasons You Should Use Google Voice

by | Jul 13, 2022 | Business Tips

By Olivia Yang

Google Voice is a telephone service that provides users a second phone number for use through your web browser. There are key advantages to using Google Voice for your business. 

  1. Device Variety

Google Voice can be used through a variety of devices– including laptops, iPads, and more– meaning you do not need to rely on only your phone to make and answer calls. 

  1. Affordability

Google Voice is completely free for calls over WiFi to the United States, Mexico, and Canada and charges a slight per minute rate for international calls, depending on the country.

  1. Voicemail Transcriptions

Google Voice allows users to automatically transcribe voicemails into text, removing the hassle of audio voicemails. 

Google Voice for Business Benefits (for those subscribed to Google Workplace)

  1. Synced Communications

Because Google Voice operates through the cloud, calls are synced to all Google Voice devices. This means that as long as you are online, you will never miss a call. You can also transfer calls between devices. 

  1. Google Calendar Integration

Google Voice has the option to sync with Google Calendar– meaning calls made when you are out-of-office will automatically be sent to voicemail. 

Interested? To sign up for Google Voice, follow these steps:

  1. Sign in to your gmail account and go to voice.google.com.
  2. Enter your city and state to claim a phone number.
  3. Verify your new number using your current phone number, which will be linked to your account.
  4. You’re in! Now, you can use Google Voice to make and receive calls, send messages, and more